AI email integration with a CRM
AI that reads, sorts, and drafts email responses, wired straight into the CRM with human review.
The challenge
Inbound email was a bottleneck: sorting it, logging it against the right contact, and drafting replies all took time.
What we built
An AI layer that classifies incoming email, links it to the right CRM record, and drafts suggested replies, with a human always reviewing before anything is sent.
The result
Faster responses and a tidy CRM, without handing customer communication over to a black box.
We don’t show screenshots or logos for this project. Much of our work involves internal systems and sensitive data, so we keep client details confidential to protect their privacy. We’re happy to talk through specifics on a call.
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