Support, Security & Maintenance

Your site and accounts stay secure and backed up. And when something has already gone wrong, cleanup and recovery.

01

Updates, backups and uptime handled without you asking

02

Hacked site cleaned up and taken off Google's warning list

03

Shared logins replaced with a password manager and passkeys

What you get

  • Core and plugin updates
  • WordPress hack cleanup: malware, backdoors, rogue admins, and Safe Browsing delisting
  • Password manager rollout (self-hosted Vaultwarden or managed) with passkeys and MFA
  • Email authentication set up properly: SPF, DKIM and DMARC to enforcement
  • Remote backups we restore from on a set date to prove they work
  • Joiner and leaver checklist so access genuinely ends
+ 2 more
  • Uptime monitoring and security checks
  • Minor content edits and small fixes

How it runs

  1. 01

    Onboarding and health check

    Safe baseline with backups and monitoring live

  2. 02

    Stabilise and tidy

    Current software with less bloat

  3. 03

    Ongoing maintenance

    Predictable support with fast responses

  4. 04

    Quarterly review

    Clear picture of health and next steps

Questions

Our WordPress site has been hacked. Can you help today?

Usually yes, and we will confirm the same day either way. Cleanup means malware and backdoors removed, rogue admin accounts closed off, the entry point identified, and the Google 'this site may be hacked' warning lifted. You get a written note of what got in and what stops it next time.

Are you a certified security assessor?

No. We do hands-on hardening, cleanup and recovery. We work to the Cyber Essentials controls and can get you ready to pass it, but the certification itself is issued by a licensed assessor, not by us.

What is included vs billable?

Updates, backups, monitoring, and small fixes are included. New features and larger changes are quoted first.

How fast do you respond?

Care plans get a reply within 2 working days. Support plans are prioritised, and we act on urgent security issues as soon as we see them.

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